in the beginning of 2025, we have already make some improvement to fonnte. we are adding features and changing some expected behaviour on fonnte.
Delay
Delay now starts on first target. previously, delay only works on multiple target. this is, while good to force single target to immediately sent and prevent any delay, this behaviour is not expected by most of our user. so we have changed the delay behaviour to delay each target, regardless the number of target.
Flow
We are adding flow to make chabot building easier. this is actually same as autoreply, chaining and submission but visually. even better, you can combine them all if you need them.
also, AI only supported via flow
AI setting
if you are using AI, you can set the AI to have their own behaviour.
AI data
Fonnte allow your AI to use your own data. using this data, your AI will act like personal assistant for your knowledgebase.
Response Source

We have added response source in the device->edit. we have now 3 response source. you can choose response from autoreply, spreadsheet, or flow.
spreadsheet still can only be used on regular plan and above it.
we are not planning to deprecate autoreply, chaining, and submission, or at least not yet.
but using flow is much greater and easier due to it's visual interface.
we encourage to build autoreply from flow.
Order
We also make order easier by adding custom duration and lifetime order for AI quota and AI data.
you can now order for 3 months or any month/year, all based on your needs.
Spreadsheet
for many end users, using variable like 081|admin|fonnte indeed helps a lot. but it has limitation.
we are adding spreadsheet to the rescue. it's as easy as excel.

this spreadsheet removing the needs of predefined variables in fonnte, like name,var1,var2 etc.
you can use your own variable name.
but still, you need 1 variable named "whatsapp" for target number.
for other names, it's up to you.
Server optimization
Our server also now have been optimized even more to handle more request and more dependable.